Shipping policy

Thank you for shopping with us! At ATHŸRE, we are committed to delivering your order quickly and safely. Please read our shipping policy below for details on processing times, shipping methods, and delivery expectations.


Processing Time

  • All orders are processed within [1–3 business days] (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped.

  • If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there’s a significant delay.


Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Standard Shipping: [3–7 business days]

    • Expedited Shipping: [1–3 business days]

    • International Shipping: [7–21 business days, depending on destination]

Note: Delivery times may vary depending on your location and chosen shipping method.


International Shipping

  • We ship to select international destinations. Shipping fees and delivery times vary by country.

  • International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

  • We are not responsible for delays caused by customs or local postal services.


Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can use this number to track your shipment on the carrier’s website.


Incorrect or Undeliverable Addresses

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrectly entered addresses.

  • If an order is returned due to an incorrect or undeliverable address, we can reship it at the customer’s expense.


Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within [7 days] of delivery.

  • We will work with the shipping carrier to resolve the issue and offer a replacement or refund when applicable.


Questions?

For shipping-related inquiries, please contact us at hello@athyre.com.